Vedalu Privacy Policy

Scope of This Policy

This Privacy Policy explains how Vedalu handles information when you use the App. The App is designed to help you create, save, and unlock content on the date or at the time you choose.

This policy applies to information processed through the App and related support channels. It does not cover third-party websites, services, or products that we do not control.

Information You Provide

Depending on how you use the App, you may choose to provide content such as notes, messages, photos, titles, labels, dates, reminders, or other items you create or save in the App.

If you contact support, you may also send us information such as your email address, the details of your request, and any material you include in your message.

Information Collected Automatically

We may receive basic device and usage information needed to run the App, such as device type, operating system version, app version, crash reports, performance data, and logs used to keep the service working.

We may also receive purchase records, receipt information, and transaction status from Apple when you buy in-app items through the App Store.

How We Use Information

We use information to provide the App, store and unlock your content, process your requests, maintain the service, improve stability, prevent abuse, and support purchases and other features you choose to use.

We may also use information to understand how the App performs, fix bugs, respond to support requests, and comply with legal obligations.

Service Providers and Platform Services

We may rely on service providers for hosting, storage, delivery, analytics, crash reporting, and other technical operations. These providers process information only as needed to support the App and related services.

Apple may process purchase-related information and may apply its own terms, policies, and payment rules to App Store transactions.

Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate the App, with Apple for App Store-related processing, or when disclosure is necessary to comply with law, enforce our rights, or protect users and the service.

Retention

We keep information for as long as needed to operate the App, provide requested features, support purchases, resolve disputes, maintain records, or meet legal obligations. Retention periods may vary depending on the type of information and the reason it was collected.

Security

We use reasonable technical and organizational measures designed to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Your Choices and Requests

You can stop using the App at any time. You may also contact us if you want help with access, correction, or deletion requests that apply to your information, subject to legal and technical limits.

If you want to limit device permissions, you can do so through your device settings where available.

Children's Privacy

The App is not directed to children, and we do not knowingly collect personal information from children where such collection would require additional legal protections. If you believe a child has provided personal information, contact us so we can review the request.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the revised version with an updated date and may provide additional notice where appropriate.

Contact

If you have questions about this Privacy Policy or your information, contact us at inbox@vedalu.app.